Mar 28, 2022
134
iManage is Not Opening Documents
If you are trying to open a document through iManage and the document does not open please follow the following steps:
- Click on the system tray (The upward pointing arrow) in the bottom right hand corner of your screen shown here:
- Verify that the iManage icon is showing in the window that opens: If the icon is there go to step 3. If the icon is not go to step 5.
- Right click on the iManage icon and select “Restart”:
- Close and reopen iManage. You should be able to open documents like normal again.
- If the icon shown in step 2 is missing please restart your computer and then go to step 3.
- If you continue to have issues please submit a ticket to the LEB helpdesk.