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Home > iManage Tips and Tricks > iManage Does Not Open Documents
iManage Does Not Open Documents
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iManage is Not Opening Documents

If you are trying to open a document through iManage and the document does not open please follow the following steps:

  1. Click on the system tray (The upward pointing arrow) in the bottom right hand corner of your screen shown here:
  2. Verify that the iManage icon is showing in the window that opens:  If the icon is there go to step 3. If the icon is not go to step 5.
  3. Right click on the iManage icon and select “Restart”:
  4. Close and reopen iManage. You should be able to open documents like normal again.
  5. If the icon shown in step 2 is missing please restart your computer and then go to step 3.
  6. If you continue to have issues please submit a ticket to the LEB helpdesk.
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