When you change your password sometimes Teams does not update and the old password needs to be manually removed:
1. Click on the upward pointing arrow in the bottom right of your primary screen (whichever screen you have most of your applications on or where new applications open):
2. Right-Click on the Teams icon in the small tray that opens above the arrow:
3. Select "Quit" from the options that appear:
4. Click on the start menu at the bottom left corner of the screen:
5. Select "Settings" (the gear icon on the left hand side of the start menu):
6. Select "Accounts" in the settings menu:
7. Select "Access work or school" on the left hand menu:
8. Select the Work or school account that has your work email underneath and click "Disconnect":
9. Open teams. If you are in the office teams will open normally. If you are at home it will ask you for your new password, then work normally.
If you have any questions or need help please contact the helpdesk at [email protected]